Want greater innovation or productivity from your team? Increased sales or client retention?

1. Strategic Orientation & Unyielding Client Focus
   I collaborate with you and keep sight of the big picture as solutions often call for more than pro-forma answers.  Not just a "training guy," I address systemic issues that impact performance that may have nothing to do with your audience's lack of skills and knowledge.  Even when there is a lack of skills and knowledge, the answer may not be training. 
   Feedback Samples

   "Mr. Silverman's incredible vision for the future of distance learning and human performance technology in general allowed him to produce major pieces of the Coast Guard's first detailed Standard Operating Procedures (SOPs) within this world of work. An outstanding piece of work that has set the standard for the Coast Guard which remains relatively unchanged to this day. I would consider it an honor and privilege to work with Greg at any time and in any position. After nearly 30 years in the Coast Guard, I can honestly state that he is one of the finest professionals and human beings I've had the privilege to work with."

   CAPT (select) Gary Bruce, Coast Guard Personnel Command
   (former Division Chief at PTC TRACEN Yorktown)
   U.S. Coast Guard

   "Greg displayed an empathy, passion and commitment which made him an invaluable resource for representing the end-user's perspective in the training process, something especially important in experiential training design.  He has a keen intellect, is dedicated, has a comprehensive approach, and is tirelessly devoted to delivering quality client service. I happily recommend him and would work with him again."

   Craig Friedman, Senior Manager Human Capital
   Deloitte Consulting
   
2. Design of Instructional Solutions
   An award winning designer of instruction, I design relevant, engaging training products and services.
   Feedback Samples

   "As one of the plank owners who helped establish the Coast Guard’s Performance Technology Center (PTC), I was in a unique position to note key players who helped the Coast Guard’s human performance technology & distance learning efforts blossom into a full fledged program. Mr. Silverman was one of finest of those key players. His design for the CG’s Substance Abuse Prevention Team (SAPT) was, hands-down, the most visionary product I have ever seen.  Developed to inform over 40,000 civilian and military personnel about the CG’s policy on and resources for substance abuse, the end product far exceeded early expectations.  It may well be the only product I have ever looked at that truly influenced positive behavior and attitude changes – particularly for young people just beginning their careers.  Mr. Silverman’s ability to “simplify” a complex message and produce a design that was engaging resulted in a product that informed through a series of choices and consequences and influenced behavior without “preaching.”  It was brilliantly done."

   Sheila Shepard, GS-14 Deputy of Performance Technology Center
   U.S. Coast Guard

   "Greg’s efforts on our project to create a creative learning game highlighting our internal knowledge management platform were inspiring. His specific inputs reflected creativity and expertise that gave the whole work a polished, professional look and feel. My colleagues were excited to implement the program and they really appreciated the opportunity to interact with our end-users in a new way. My Director thought it was great too- we track comments and the majority of participants indicate that they learned something that they didn't know and they thought it was a fun, effective way to learn."

   Lisa Beckers, Senior Manager Knowledge Management
   Deloitte Consulting
   
3. Content Delivery, including Certified Independent Trainer for the SRP Seminar
   I have the platform skills to deliver the content.  I also teach the SRP communication approach which makes personality assessment skills actionable and transferable.
   Feedback Samples

   "Very good program in terms of practical skills and tools to become more effective teams. The trainer was highly skilled and knowledgeable."

   Vice President
   Aetna
   

   "I wanted to give you an update.  The tips you mentioned and that came from the online tool were super helpful!  It really transformed how I relate and work with that person I told you about.   It's really a relief how well it is working.  Thanks!"

   Alicia Pattison, Client Service Manager
   Medefield
   

Some of the organizations for whom I have consulted, trained or designed instructional products and services:

• Deloitte Consulting
• Capital Blue Cross
• Blue Cross Blue Shield
• US Coast Guard
• Aetna Insurance
• Defense Threat Reduction Agency
• Harcourt eLearning
• Conexant
• Santa Cruz County Criminal Justice Council